Terms of service

Terms of Service

Last Updated: September 8, 2026

Welcome to The Music Magnets. These Terms of Service (“Terms”) govern your use of our website and your purchase of products from us. By accessing our website, placing an order, or otherwise using our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website or placing an order.

1. General Information

This website is operated by The Music Magnets, a business registered in Nova Scotia, Canada.

Throughout these Terms, the words “we,” “us,” “our,” and “The Music Magnets” refer to our business.

By visiting our website, creating an account, or purchasing products from us, you agree to these Terms.

2. Online Store Terms

By using our website, you represent that you are at least the age of majority in your province or territory of residence, or that you are using the website with the consent and supervision of a parent or legal guardian where permitted by law.

You agree not to use our products or website for any unlawful or unauthorized purpose, including violating applicable laws, regulations, or intellectual property rights.

We reserve the right to refuse service, cancel orders, or restrict access to our website at our discretion where permitted by law, including where these Terms have been violated.

3. Products, Product Information, and Pricing

Product Information

We make reasonable efforts to ensure that product descriptions, photographs, colors, specifications, and other information displayed on our website are accurate.

However, colors and images may appear differently depending on your device, screen, browser, or display settings. We cannot guarantee that the color displayed on your device will exactly match the physical product.

We reserve the right to:

Limit the quantity of products available for purchase.
Discontinue products at any time.
Modify product descriptions, specifications, or other product information.
Correct errors or inaccuracies in product information.

Pricing

Unless otherwise stated, all prices on our website are listed in Canadian dollars (CAD).

Prices may change at any time without prior notice. Any price change will not affect an order that has already been accepted by us, except where required by law or where an obvious pricing error has occurred.

We reserve the right to correct pricing errors. If the correct price of an item differs from the price displayed when you placed your order, we may contact you before processing the order and give you the option to proceed at the correct price or cancel the order.

Availability

All products are subject to availability.

If a product becomes unavailable after you place an order, we will notify you and may offer a replacement, refund, or other appropriate resolution.

4. Orders and Payment

Order Acceptance

When you place an order through our website, you are making an offer to purchase the selected products.

Your order confirmation confirms that we have received your order request. It does not necessarily mean that your order has been accepted.

We reserve the right to accept, decline, or cancel an order for reasons including product availability, pricing errors, suspected fraud, payment issues, or other legitimate business reasons.

Payment

Payment must be successfully received before an order is processed and shipped.

We may accept payment through payment methods made available at checkout, which may include credit cards, PayPal, Shopify Payments, and other supported payment providers.

By submitting payment information, you confirm that you are authorized to use the payment method provided.

Payment information is processed through third-party payment providers and is subject to their applicable terms and privacy policies.

Order Changes and Cancellations

Once an order has been submitted, we may not be able to make changes or cancel it.

If you need to modify or cancel an order, please contact us as soon as possible using the contact information provided on our website.

We cannot guarantee that a requested change or cancellation will be possible once an order has entered processing or fulfillment.

5. Accuracy, Completeness, and Timeliness of Information

We make reasonable efforts to keep the information on our website accurate and up to date.

However, we do not warrant that all information, including product descriptions, prices, availability, or other content, will always be complete, accurate, current, or error-free.

Information on our website is provided for general informational purposes and should not be relied upon as the sole basis for making purchasing or business decisions.

Our website may occasionally contain historical, archived, or outdated information. We reserve the right to update, correct, or modify website content at any time, but we are not obligated to update information.

You are responsible for reviewing the most current information available before making a purchase.

6. Modifications to Our Service and Prices

We reserve the right to modify, suspend, or discontinue any portion of our website, services, products, or content at any time.

We also reserve the right to change product prices without prior notice.

We will not be liable to you or any third party for any modification, price change, suspension, or discontinuation of our website or services, except where liability cannot legally be excluded or limited.

7. Shipping and Delivery

Shipping

We currently ship to Canada, the United States, and other destinations where shipping is available.

Available shipping methods, costs, and estimated delivery times will be displayed during checkout.

Delivery estimates are not guaranteed and may be affected by circumstances outside our control, including carrier delays, weather, customs processing, holidays, incorrect addresses, or other unforeseen circumstances.

Shipping Information

You are responsible for providing complete and accurate shipping information when placing an order.

We are not responsible for delays, additional shipping charges, or lost or misdirected packages resulting from incorrect or incomplete information provided by the customer.

International Orders

Customers ordering from outside Canada are responsible for any applicable customs duties, import taxes, brokerage fees, or other charges imposed by the destination country.

These charges are generally not included in the product price or shipping cost unless expressly stated at checkout.

You are responsible for complying with applicable laws and import requirements in your country.

8. Returns, Exchanges, and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Any return or refund request must meet the applicable requirements and conditions set out in that policy and any rights you may have under applicable consumer-protection laws.

Please review our Return & Refund Policy before making a purchase.

9. User Accounts

If you create an account with The Music Magnets, you are responsible for maintaining the confidentiality of your account information and password.

You agree to:

Provide accurate and complete information.
Keep your login credentials secure.
Notify us promptly if you believe your account has been accessed without authorization.
Accept responsibility for activity occurring through your account, except where applicable law provides otherwise.

We reserve the right to suspend or terminate accounts that violate these Terms or are used for fraudulent, unlawful, or abusive activity.

10. Prohibited Uses

You may not use our website or its content:

For any unlawful purpose.
To solicit or encourage others to participate in unlawful activities.
To violate applicable federal, provincial, municipal, or international laws or regulations.
To infringe upon our intellectual property rights or the intellectual property rights of others.
To harass, abuse, threaten, intimidate, defame, discriminate against, or harm another person.
To upload or transmit viruses, malware, malicious code, or other harmful material.
To collect, track, or misuse another person's personal information without authorization.
To spam, phish, scrape, crawl, or otherwise improperly collect information from our website.
To interfere with or attempt to compromise the security or functionality of our website.
For any fraudulent, deceptive, or otherwise abusive purpose.

We reserve the right to restrict or terminate your access to our website if you engage in prohibited activity.

11. Intellectual Property

Unless otherwise stated, all content appearing on our website, including text, photographs, graphics, logos, product images, designs, artwork, videos, trademarks, and other materials, is owned by or licensed to The Music Magnets and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, publish, sell, license, or commercially exploit our website content without our prior written permission, except where permitted by law.

The Music Magnets name, branding, logos, and related materials may not be used in connection with another business or product without our written permission.

12. Disclaimer of Warranties

To the maximum extent permitted by applicable law, our website and services are provided on an “as available” basis.

We do not guarantee that:

Our website will always be available or uninterrupted.
Our website will be secure or error-free.
Information on our website will always be complete, accurate, or current.
Our services will meet every customer's individual requirements.
Any technical issues will be corrected immediately.

Nothing in these Terms is intended to exclude or limit any warranty, guarantee, consumer right, or remedy that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, The Music Magnets and its owners, employees, contractors, service providers, and affiliates will not be responsible for indirect, incidental, special, consequential, or punitive damages arising from your use of our website, services, or products.

Where permitted by law, our total liability relating to a particular product or order will not exceed the amount you paid for that product or order.

This limitation does not apply where liability cannot legally be excluded or limited, including certain liabilities relating to personal injury, fraud, or other matters protected by applicable law.

Nothing in these Terms limits or excludes your rights under applicable consumer-protection legislation.

14. Privacy and Personal Information

Your privacy is important to us.

Our collection, use, storage, and disclosure of personal information are described in our Privacy Policy.

By using our website, you acknowledge that your information may be collected and processed in accordance with our Privacy Policy and applicable privacy laws.

Our website may also use cookies and similar technologies to operate the website, improve functionality, understand website usage, and provide relevant features.

You may be able to control certain cookie settings through your browser or device.

15. Third-Party Links and Services

Our website may contain links to websites, services, or applications operated by third parties.

These third-party websites and services are not controlled by The Music Magnets. We are not responsible for their content, availability, policies, security, or practices.

Your use of third-party websites is at your own risk and may be subject to the third party's own terms and privacy policies.

16. Indemnification

To the maximum extent permitted by applicable law, you agree to indemnify and hold harmless The Music Magnets, its owners, employees, contractors, agents, and service providers from claims, losses, damages, liabilities, and reasonable expenses arising from:

Your violation of these Terms.
Your violation of applicable laws or regulations.
Your violation of another person's rights.
Your misuse of our website or services.
Your fraudulent or unauthorized use of our website or services.

This section does not apply to the extent that a claim results from our own negligence, willful misconduct, or other circumstances where indemnification cannot legally be required.

17. Governing Law and Disputes

These Terms and your use of our website are governed by the laws of the Province of Nova Scotia and the applicable laws of Canada, without regard to conflict-of-law principles.

Subject to any mandatory consumer-protection rights that apply to you, disputes relating to these Terms or your purchases from The Music Magnets will be subject to the applicable courts located in Nova Scotia, Canada.

Nothing in these Terms is intended to prevent you from exercising consumer rights that cannot legally be waived or restricted.

18. Termination

These Terms remain effective unless terminated by you or us.

You may stop using our website at any time.

We may suspend or terminate your access to our website or services if we reasonably believe that you have violated these Terms, engaged in fraudulent or unlawful activity, or otherwise misused our website.

Termination does not affect rights or obligations that arose before termination.

19. Changes to These Terms

We may update or modify these Terms from time to time.

Any updated Terms will be posted on this page with a revised “Last Updated” date. Unless otherwise required by law, changes will take effect when posted.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

We encourage you to review these Terms periodically.

20. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will continue in full force and effect.

21. Entire Agreement

These Terms, together with our Return & Refund Policy, Privacy Policy, and any other policies expressly incorporated into these Terms, constitute the entire agreement between you and The Music Magnets regarding your use of our website and purchase of our products.

22. Contact Information

If you have questions about these Terms of Service, please contact us using the contact information provided on our website.

Business Name: The Music Magnets
Email: support@themusicmagnets.com

We aim to respond to customer inquiries within 2–3 business days.

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