Contact information
Contact Information
At The Music Magnets, we're committed to providing helpful and responsive customer support. If you have a question about our products, need help with an order, or have a concern you'd like us to address, we're happy to hear from you.
How to Contact Us
For general questions, order inquiries, product information, or customer support, please contact us by email:
Email: support@themusicmagnets.com
When contacting us about an existing order, please include your order number whenever possible. This helps us locate your order and assist you more quickly.
Response Time
We aim to respond to all customer inquiries within 2–3 business days.
During busy periods, including holidays, sales, product launches, or other high-volume periods, responses may take a little longer. We appreciate your patience and will respond as soon as we can.
Order Support
If your message relates to an existing order, please include relevant details such as your order number and the email address used to place the order.
For urgent order-related questions, we recommend contacting us by email so that we have the necessary information to assist you efficiently.
Thank you for choosing The Music Magnets. We appreciate your support and look forward to helping you!